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By Andrew Jennings · Published November 18, 2023

AI as a Service (BaaS): Automating After-Hours Support

Offshore call centers offer poor customer experiences. Discover how fine-tuned AI bots provide instant, accurate, and secure after-hours support.

In a globalized economy, your customers expect 24/7 support. Relying on outsourced call centers often damages brand reputation due to language barriers and rigid scripts.

Private AI Bots

By deploying a custom AI Bot trained exclusively on your internal documentation and CRM data, you can instantly resolve 60% of tier-1 support requests without human intervention. Crucially, by hosting these models privately, your proprietary customer data remains secure and sovereign.